Terms of Service

    Last updated: May 12, 2025

    1. Agreement to Terms

    By accessing or using the ConnectLove service (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not access or use the Service.

    The Service is operated by ConnectLove Ltd, registered in England and Wales with company number 16454371 and registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ ("we," "us," or "our"). We reserve the right to change these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

    2. Eligibility

    You must be at least 18 years old to create an account and use the Service. By creating an account and using the Service, you represent and warrant that:

    • You are at least 18 years old
    • You have the legal capacity to enter into these Terms
    • You are not prohibited from using the Service under applicable laws
    • You have not been convicted of a felony or indictable offense (or crime of similar severity), a sex crime, or any crime involving violence
    • You are not required to register as a sex offender with any state, federal or local sex offender registry

    3. Account Creation

    To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

    You are responsible for safeguarding the password that you use to access the Service. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions.

    4. Acceptable Use

    You agree not to engage in any of the following prohibited activities:

    • Using the Service for any illegal purpose or in violation of any local, state, national, or international law
    • Creating a false identity or impersonating any person or entity
    • Stalking, harassing, or harming another individual
    • Posting or sharing content that is false, misleading, defamatory, obscene, pornographic, violent, or offensive
    • Soliciting money from other users
    • Promoting or advertising commercial products or services without our prior written consent
    • Using the Service to transmit any viruses, spyware, or other harmful code
    • Attempting to circumvent any security measures of the Service
    • Using the Service in any way that could interfere with or disrupt the Service or servers or networks connected to the Service

    5. Content

    You are solely responsible for any content that you post, upload, or otherwise make available through the Service ("User Content"). By making User Content available through the Service, you grant us a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content in connection with operating and providing the Service.

    You represent and warrant that:

    • You own or have the necessary rights to use and authorize the use of your User Content
    • Your User Content does not violate the privacy rights, publicity rights, copyright rights, or other rights of any person

    6. Subscriptions and Payments

    The Service offers both free and paid subscription options. By selecting a paid subscription, you agree to pay all fees in accordance with the fee schedule in effect at the time of your subscription. You authorize us to charge your designated payment method for these fees.

    All fees are non-refundable. Subscriptions automatically renew until canceled. You can cancel your subscription at any time, but fees already charged will not be refunded.

    Subscription Cancellations: For detailed information about canceling your subscription, including contact options and procedures, please review our Cancellation Policy. For CCBill-processed subscriptions, you can also cancel directly through CCBill Consumer Support.

    We reserve the right to change our subscription fees at any time. If we change our fees, we will provide notice of the change on the website or by email. Your continued use of the Service after such notification constitutes your acceptance of the new fees.

    7. Termination

    We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason, including but not limited to a breach of these Terms.

    If you wish to terminate your account, you may simply discontinue using the Service or delete your account through the settings page. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    8. Intellectual Property

    The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of ConnectLove and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

    9. Disclaimer of Warranties

    The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

    We make no warranty that the Service will meet your requirements, be available on an uninterrupted, secure, or error-free basis, or that the results that may be obtained from the use of the Service will be accurate or reliable.

    10. Limitation of Liability

    In no event shall ConnectLove, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

    • Your access to or use of or inability to access or use the Service
    • Any conduct or content of any third party on the Service
    • Any content obtained from the Service
    • Unauthorized access, use, or alteration of your transmissions or content

    This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

    11. Indemnification

    You agree to defend, indemnify, and hold harmless ConnectLove and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

    • Your use and access of the Service
    • Your violation of any term of these Terms
    • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
    • Any claim that your User Content caused damage to a third party

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

    Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

    13. Dispute Resolution

    Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration in London, United Kingdom. The arbitration shall be conducted in the English language.

    You agree that any arbitration shall be limited to the dispute between you and us individually. To the full extent permitted by law:

    • No arbitration shall be joined with any other proceeding
    • There is no right or authority for any dispute to be arbitrated on a class-action basis
    • There is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons

    14. Entire Agreement

    These Terms constitute the entire agreement between you and ConnectLove regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

    15. Contact Us

    If you have any questions about these Terms, please contact us at:

    Email: legal@connectlove.uk

    Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

    Your Privacy Choices

    We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies. Visit our Cookie Policy to learn more.