Cookie Policy

    Last updated: May 12, 2025

    1. Introduction

    This Cookie Policy explains how ConnectLove Ltd ("we," "our," or "us"), a company registered in the United Kingdom with registration number 16454371, uses cookies and similar technologies on our website and mobile application (collectively, the "Service"). This Cookie Policy should be read alongside our Privacy Policy, which explains how we use your personal information.

    By continuing to use our Service, you consent to our use of cookies and similar technologies in accordance with this Cookie Policy.

    2. What Are Cookies?

    Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give information to the website owners.

    Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

    3. Similar Technologies

    In addition to cookies, we may use other similar technologies on our Service, including:

    • Web beacons (pixel tags): Small transparent image files used to monitor your journey around our Service.
    • Local storage: A feature in browsers that allows websites to store data on your device.
    • Device fingerprinting: Collecting information about your device settings to identify you.

    For simplicity, we refer to all these technologies as "cookies" in this policy.

    4. Types of Cookies We Use

    We use the following types of cookies:

    4.1 Essential Cookies

    These cookies are necessary for the Service to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.

    4.2 Functional Cookies

    These cookies enable us to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

    4.3 Analytics Cookies

    These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. They help us improve our Service based on user behavior.

    4.4 Marketing Cookies

    These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

    4.5 Social Media Cookies

    These cookies are set by social media services that we have added to the Service to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building a profile of your interests.

    5. Specific Cookies We Use

    Below is a list of the main cookies we use and what we use them for:

    Cookie NameTypePurposeDuration
    _connectlove_sessionEssentialMaintains user sessionSession
    _cl_authEssentialAuthentication token30 days
    _cl_preferencesFunctionalStores user preferences1 year
    _gaAnalyticsGoogle Analytics2 years
    _fbpMarketingFacebook pixel3 months

    6. Third-Party Cookies

    Some cookies are placed by third parties on our Service. These third parties include:

    • Analytics providers (e.g., Google Analytics)
    • Advertising networks (e.g., Facebook)
    • Social media plugins (e.g., Facebook, Twitter, Instagram)
    • Payment processors

    These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our Service and other websites. This information may be used to provide analytics and targeted advertising.

    7. Cookie Consent

    When you first visit our Service, we will present you with a cookie banner that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

    Please note that if you reject certain cookies, you may not be able to use all functionality of our Service.

    8. How to Control Cookies

    In addition to the cookie control tool we provide, you can control cookies through your browser settings. Most web browsers allow you to manage your cookie preferences. You can:

    • Delete cookies from your device
    • Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
    • Set your browser to notify you when you receive a cookie

    Please note that if you block or delete cookies, some features of our Service may not function properly.

    Here are links to instructions for managing cookies in common browsers:

    9. Do Not Track Signals

    Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, our Service does not respond to "Do Not Track" signals.

    10. Updates to This Cookie Policy

    We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting the new Cookie Policy on this page and updating the "Last updated" date at the top.

    We encourage you to review this Cookie Policy periodically.

    11. Contact Us

    If you have any questions about this Cookie Policy, please contact us at:

    Email: privacy@connectlove.uk

    Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

    Your Privacy Choices

    We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies. Visit our Cookie Policy to learn more.